About the RoleWe are seeking an innovative and strategic leader to join our Customer Success Leadership team as the CSM Delivery Leader for the Corporates customer segment focused on the Tax and Trade business. This role is pivotal in shaping the future of our customer success delivery model and driving initiatives that enhance customer satisfaction, retention, and growth. The ideal candidate will possess a strong strategic mindset, exceptional leadership skills, and a passion for delivering world-class customer experiences.This is a fully remote role, but we do prefer candidates who are close to one of our hub locations: Eagan, MN; New York, NY; Ann Arbor, MI; Frisco, TX.Key Responsibilities:
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