Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleKey Responsibilities:SLA Development and Management:Develop, negotiate, and maintain SLAs in collaboration with clientsDefine service-level objectives (SLOs), key performance indicators (KPIs), and associated metrics.Ensure SLAs align with business goals, regulatory requirements, and industry best practices.
Who We AreAt Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward - always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.The RoleKey Responsibilities:SLA Development and Management:
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