ResponsibilitiesWhat will you contribute?As part of the Global PayPlus Payments, Customer Support Team, theSr. Technical Support Engineer, Customer Supportwill be responsible to support customers using Finastra payments systems and customer systems. The support will include functional application support, system technical configuration support, internal coordinating between internal stakeholders including but not limited to Finastra Product, Infrastructure, and Development teams. The ideal candidate will be passionate about technology, resourceful, and have excellent skills working with a team. We are looking for an individual who is able to understand and Technical Support and high-level infrastructure support. On a daily basis, you will collaborate with our Support Engineers, Infrastructure, Product, and Development to effectively support customers on their Payments platform. Knowledge of payments systems, with a good understanding of customer systems and customer-facing skills, is mandatory.
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