ROLE SUMMARYThe Sr. Manager, Central Monitor (CM) Lead, Data Surveillance provides oversight of central monitoring deliverables and managerial oversight of Central Monitors. The Sr. Manager, CM Lead is responsible for consistent harmonized processes and implementation of excellence for Risk-based monitoring (RBM) deliverables and is accountable for delivery of functional area goals. The Sr. Manager, CM Lead provides functional leadership and management of strategies for the team specific implementation of technology-enabled processes. The Sr. Manager CM Lead creates, maintains and assumes accountability for a culture of high customer service to facilitate communication, transparency of operations, clarity of workload balance and alignment.
ROLE SUMMARY
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