Job Description SummaryManagers who have responsibility across multiple job families (eg. Quality Assurance & Quality Control). Have direct reports (or dotted line reports). Should be used for regional or product line scope.Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.Job DescriptionKey responsibilities include:•Technical Support:Provide first-line technical support to operations teams, addressing equipment and system issues promptly to minimize production downtime and coordinate with Supplier and IT Team.•Troubleshooting:Support in diagnosing/troubleshooting hardware and software-related issues in systems, equipment and infrastructure.
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