About this role:Wells Fargo is seeking a Quality Assurance AdministratorIn this role, you will:Monitor and evaluate the quality of inbound or outbound customer callsDocument quality issues and performance measures for management reviewOversee a group of service monitorsProvide information and assists in the feedback and formal education process of other staffWork closely with both internal and external customers to meet their service needsAct as a subject matter expertiseProvide information and assist in the feedback and education to staffRequired Qualifications:2+ years of Quality Assurance, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, educationPosting End Date:
About this role:Wells Fargo is seeking a Quality Assurance AdministratorIn this role, you will:
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