Job DescriptionABOUT THIS POSITION:The Secretary of State is seeking a candidate for a Public Information Specialist in the Citizen Information Service Division. This position is responsible for answering citizen inquiries via telephone, email and mail correspondence on all areas of state government. This position also assists in implementing the Secretary’s goal of making state government more accessible and responsive to the public. Every Specialist will be cross-trained in the operations of other divisions within the office to support them as needed.RESPONSIBILITIES:Answer high volume citizens' telephone inquiries about state government promptly and courteously;
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