About this roleAs a Network Operations Engineer, you will:Provide 1st/2nd line technical support & incident management, monitoring for circuits and hardware. Report and track carrier issues, hardware RMA’s etc.Manage operational network maintenance activities and implement changesProvide monitoring & fault management and remediation of alerts. Tuning & optimization of monitoring systemsAssist with root cause analysis of incidentsAssist with periodic network reviews and analysisHelp with establishment of operational procedures & support documentationReview, track and update network operations policies, standards and documentationAssist with development of the network management platform adoption, configuration and tuningComplete Daily network checks and operational handover dutiesParticipate in shift rotation coverage
About this roleAs a Network Operations Engineer, you will:
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