Job DescriptionThe Education Secretariat is committed to equity and valuing the unique and diverse characteristics and experiences of every member of its workforce. We encourage an authentic workplace where colleagues show up as their full selves, where collaboration, innovation, and connections are key to realizing our mission that all children, youth, and families thrive socially, academically, and economically. We seek teammates who are committed to promoting a diverse and inclusive work environment, where everyone is valued and engaged. We encourage you to apply and identify your strengths in these areas.The Call Center Representative is an integral part of the Office of Educator Licensure (OEL), processing telephonic, fax and “ticket” notifications, and requests for Licensure stakeholders and districts. The Call Center Representative utilizes organizational and communication skills, knowledge of licensure requirements, and collaborative interactions with stakeholders to facilitate efficient and timely requests.
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