DescriptionLeidos is hiring aJunior Asset Managerto support the FTC EUSS program. The FTC EUSS program is an IT Services program supporting the Federal Trade Commission (FTC). The program provides a range of IT services, including help desk, asset management, desk side support, Windows workstation engineering and maintenance, managed print services, ITSM, Active Directory services, and video conferencing, among others. Leidos has an opportunity for an individual to serve as the Asset Manager on the Helpdesk team supporting our customer from our Downtown Washington, DC office.Location: 100% onsite in Washington, DCFTC prides itself in providing high-quality customer support. Part of the helpdesk support staff’s job is interfacing with customers and leaving the customer with his or her problem resolved, in a very timely manner. As such, the ability to prioritize work based on ticket and customer priority, the ability to communicate clearly and effectively are all critical to the success of the individual selected for this position.
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