Mission:The ideal candidate for this role should have both good customer service skills and a sound technical knowledge of the Heating Industry. The products being supplied are Thermostats, Radiator Valves, and various other heating controls. You will be required to fault find and advise on installation and commissioning of the product and related systems.Key responsibilities:Provide technical support to distributors, installers, the sales team and end users via telephone, email, Zendesk and postal enquiries.Assist in the development and delivery of training on new and existing products.Assist in the specification of products for projects and Sales ManagersLogging and basic analysis of product failures
Mission:The ideal candidate for this role should have both good customer service skills and a sound technical knowledge of the Heating Industry. The products being supplied are Thermostats, Radiator Valves, and various other heating controls. You will be required to fault find and advise on installation and commissioning of the product and related systems.Key responsibilities:
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