Minimum qualifications:Bachelor’s degree in Computer Science, Information Systems, related technical field, or equivalent practical experience.3 years of experience project managing and delivering technical solutions.Experience developing solution architectures for Contact Centers and customer-facing digital experiences like web or mobile applications, as well as experience with one or more programming languages (e.g. Java, Python, SQL, Go, or C++).Experience in cognitive AI, NLU, speech to text, text to speech and machine learning.Preferred qualifications:Experience designing and configuring Contact Center solutions (e.g. UJET, CCAI Platform).Experience building and deploying GenAI models, fine-tuning them for specific tasks, and ensuring responsible and ethical use.Experience in Google technologies like Apigee, DialogFlow, Google Compute solutions, Looker, BigQuery, Dataflow, and Pub/Sub.
Minimum qualifications:
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